Privacy Policy
Last updated: June 14, 2026
SergLifts Coaching ("SergLifts," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or work with us.
1. Information We Collect
We collect information you provide directly to us, including when you book a consultation, contact us, or sign up for coaching:
- Contact details — name, email address, and phone number.
- Booking & coaching information — goals, training history, and details you share to help us coach you.
- Communications — messages you send us by form, email, or text.
- Usage data — basic analytics such as pages visited and device/browser info, collected automatically (see Cookies & Analytics).
2. How We Use Your Information
- To schedule and conduct consultations and coaching.
- To respond to your inquiries and provide customer support.
- To send appointment confirmations, reminders, and service-related messages.
- With your consent, to send marketing or promotional messages about coaching.
- To improve our website, services, and marketing.
3. SMS / Text Messaging
If you provide your phone number and opt in, we may send you appointment confirmations, reminders, and (with consent) promotional text messages. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, or reply HELP for help. Opting out of texts will not affect coaching you have already purchased.
4. Cookies & Analytics
We use cookies and similar technologies, and third-party analytics and advertising tools (which may include Google Analytics, Google Tag Manager, and the Meta Pixel), to understand how visitors use our site and to improve our marketing. You can control cookies through your browser settings.
5. How We Share Information
We do not sell your personal information. We share it only with service providers who help us run our business, including:
- GoHighLevel — our CRM, scheduling, and communications platform.
- Analytics & advertising providers — such as Google and Meta.
- Legal/compliance — when required by law or to protect our rights.
6. Data Retention
We keep your information for as long as needed to provide our services and for legitimate business or legal purposes. You may request deletion as described below.
7. Your Choices & Rights
You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing emails (via the unsubscribe link) or texts (reply STOP). To make a request, contact us at [email protected].
8. Children's Privacy
Our services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect their information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
Questions about this policy? Contact SergLifts Coaching at [email protected] or via Instagram @serg_liftsss.
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